Todas as perguntas respondidas!

01-101, 51 Eastcheap, Londres, EC3M 1DT, Reino Unido.

A Mondeum Capital (UK) Limited está registrada sob as leis da Inglaterra e do País de Gales, com o número de registro 07832612, e é autorizada e regulamentada pela Autoridade de Conduta Financeira (FCA) sob o número de registro 583632.

Não fazemos a declaração de impostos à HMRC em nome dos nossos clientes. Poderá ser necessário consultar um agente fiscal sobre como declarar quaisquer ganhos ou perdas na sua conta de negociação.

Whilst we don’t report on your tax information, we can provide an account summary statement upon request by sending an email to our client services team or contact your Personal Account Manager.

Additionally, the reports available on your account management portal can be used as a statement of activity.

1. Login to your Client portal
2. Visit your Account Manager and login using your Trader ID and Password.
3. Click on the report section

Security of client funds is our priority. Clients are assigned segregated accounts held with

Barclays Bank London, and feature FSCS protection up to £85,000 for eligible claimants

We understand that taking a break is sometimes necessary.

Therefore, we offer the option to keep your account open but inactive for as long as needed.

If you do decide to close your account, please don’t hesitate to contact your Account Manager or complete the Account Closure form to withdraw any remaining funds before closing the account.

You can initiate this request by sending an email to clientservices@mondeumcapital.co.uk.

Opening an account is a simple process.

• Visit our webpage and click Start Trading
• Complete the application form, filling in your personal details
• Upload relevant documents and submit
• Once received, your application form will be reviewed and approved within 24 Hours.
• If your application isn’t approved within this time, check your email inbox for any communication with us as we may require some additional information from you.

If you need to revisit the application before you submit it for review, you can login to resume your session at any point.

To complete your application form for a Trading Account with us, we require you to submit a Proof of Address and Government Issued ID.
Accepted Proof of ID

1. Passport
2. Driving Licence
3. Identity Card

Accepted proof of Address

1. Driving Licence (if not used for proof of ID)
2. Bank Statement (Valid within the last 3 months)
3. Credit Card Statement (Valid within the last 3 months)
4. Utility Bill of your registered address ( Gas, Water or Electricity -valid within the last 3 months)
5. Mortgage Statement

Please ensure that all documents are sent in PDF or Clear scan or photo format with all corners of the document visible without any obstruction.

For additional information see our individual account opening guide here.

Yes, Mondeum Capital (UK) Limited accepts non-nationals providing it is not in violation of your jurisdiction’s regulations or UK regulations.

The information on this site is not directed at residents of any particular country outside the UK and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

If you reside in the US and have tax implications there, you cannot trade using Mondeum Capital UK.

Yes, we provide Corporate Accounts for registered businesses and sole traders.

Simply contact our Corporate Account Team via sales@mondeumcapital.co.uk  to get started.

Please see Documents for the complete Corporate Account Form (put link in https://mondeum.techflagman.com/forms-documents )

At Mondeum Capital UK we have a variety of platforms for you to use that will capture your unique requirements.

Account Types:

Active – Using CPro, DAS Trader Pro or Sterling Trader Pro Platforms, featuring 1 x 4 Leverage during market hours and 1 x 2 outside standard market hours to day-trade US Equities.

This account type suits those who want to capitalise on the short-medium term price movements and generally exit their positions by the end of each trading day.

Standard – Using our proprietary Cap It ALL platform, featuring non-leverage, to trade US Equities. This Account Type suits the ‘swing-trader’ or ‘long term’ investor.

Standard Plus – Using our proprietary Cap It ALL platform, featuring 1 x 4 Leverage during market hours and 1 x 2 outside standard market hours.

You can send these directly to your Account Managers email and they will forward to the relevant department, alternatively you can send it to sales@mondeumcapital.co.uk along with your full name in the email subject.

Application processing generally takes 1-2 business days providing that the documents submitted meet our requirements.

Upon completion, you’ll receive two emails – containing your logins to your Client Portal and your Trading Platform logins.

If you haven’t received your login details within 1-2 business days, please check for any correspondence from us and respond to them as quickly as you can.

Missing details or information from you can cause delays in opening your account.

If you have any questions, our Client Services Team is here to help.

Your username, one-time password and all other relevant account details will be provided in your account approval confirmation notification which will be sent via email. Make sure to retain this email for future reference.

Once you have deposited your funds, you will receive an activation email which will have your platform download links along with your Username and temporary password.

Oferecemos contas de demonstração para as plataformas CAP it ALL e CPro.

Oferecemos contas de demonstração gratuitas por um período de quatorze (14) dias.

Please contact our Client Services Team or your Account Manager with your userID and we will have the password reset done for you. You will receive an email with a new password.

Please check your junk and spam folders, in case the email was redirected there.

If it’s not in your junk or spam folder then please resubmit your request and make sure your email address is spelled correctly.

Para adicionar fundos à sua conta, basta acessar o seu Portal do Cliente.

Aqui você encontrará as instruções para realizar a transferência bancária.

Observe que, se optar por essa modalidade, você precisará utilizar seu internet banking, telefone ou autorizar a transação em uma agência.

Se tiver algum problema, entre em contato com seu Gerente de Contas ou com nosso Serviços de Atendimento ao Cliente.

Você pode depositar fundos em sua conta usando GBP, EUR ou USD.

Caso opte por não enviar USD, observe que converteremos seus fundos para USD para fins de negociação*.

*Isso se aplica somente às contas CAP it ALL, CPro, DAS Trader Pro e Sterling Trader Pro.

O financiamento mínimo varia em cada Plataforma de Negociação que oferecemos devido a quaisquer taxas de software e dados de mercado que cobramos.

• Plataforma de negociação CAP it ALL – Depósito mínimo de $100.
• CPro powered by CAP it ALL – Depósito mínimo de $100.
• DAS Trader Pro e Sterling Trader Pro – Depósito mínimo de $500

Só aceitamos depósitos de uma única conta bancária registrada em seu nome. Não aceitamos transferências bancárias de terceiros nem pagamentos com cartão.

Seu dinheiro é depositado diretamente em sua conta de negociação, que nós da Mondeum Capital (UK) Limited mantemos em seu nome, com o número da sua conta.

Embora as transferências bancárias possam ser feitas diretamente do seu banco para o nosso, em alguns casos os bancos utilizam um banco intermediário. Por favor, confirme com seu banco quais são os requisitos antes de iniciar uma transferência bancária.

Assim que os fundos forem recebidos, eles serão creditados na sua Conta de Trading.

Observe que as transferências em GBP normalmente são recebidas no mesmo dia útil, enquanto as transferências em EUR e USD podem levar até dois (2) dias úteis.

Se você tiver alguma dúvida, poderá enviar uma cópia da confirmação ou do comprovante da sua transferência bancária ao seu Gerente de Conta, que o informará assim que o valor for recebido; alternativamente, você também poderá enviá-la para a nossa Equipe de Atendimento ao Cliente.

Se você cometeu um erro ao inserir nossos dados ao fazer uma transferência bancária, isso pode resultar em atraso ou até mesmo na rejeição da transação.

Você pode ligar ou enviar um e-mail para o seu Gerente de Conta; alternativamente, também pode ligar para +44 (0203) 854 0041 ou enviar um e-mail para a nossa Equipe de Atendimento ao Cliente.

Ao negociar ações americanas, você poderá sacar fundos da sua conta após o período de liquidação de dois (2) dias úteis para negociações e depósitos.

Por exemplo, se você executar uma ordem na segunda-feira, a liquidação normalmente ocorrerá na quarta-feira – após o que você poderá enviar sua solicitação.

Você pode enviar fundos de qualquer instituição ou serviço financeiro que facilite transferências internacionais em USD, GBP ou EUR.

Recomendamos fortemente que você entre em contato diretamente com sua instituição financeira e verifique se ela poderá realizar essa transação.

Seu Gerente de Conta ou a nossa Equipe de Atendimento ao Cliente pode ajudá-lo com a realização de uma transferência de corretora para corretora.

Depósitos
Ao negociar nos mercados de ações dos EUA através das plataformas CAP it ALL, Sterling Trader Pro e DAS Trader Pro, sua conta de negociação será denominada em dólares americanos (USD). Ao depositar fundos em sua conta, as seguintes taxas serão aplicadas:

Transferências bancárias:
Os depósitos em GBP/EUR incluem uma taxa de conversão cambial de 1%.
Os depósitos em USD não têm taxa de conversão cambial.

Retiradas:
No momento do saque, o saldo da sua Conta de Negociação em USD estará sujeito à mesma taxa de conversão cambial de 1% aplicada a transferências para contas bancárias denominadas em GBP/EUR. Para transferências bancárias internacionais, não há cobrança para transferências domésticas (ou seja, dentro do Reino Unido). No entanto, para transferências internacionais (ou seja, fora do Reino Unido), será aplicada uma taxa de processamento de US$ 60 a cada saque.

Sim, sua alavancagem será removida se o saldo da sua conta cair abaixo dos seguintes valores:

• CAP it ALL (Alavancagem): $100
• CPro: $100
• DAS Trader Pro: $500
• Sterling Trader Pro: $500

Não há cobrança de taxa para chamadas de margem; no entanto, recomendamos que você mantenha sua conta com fundos suficientes para evitar uma chamada de margem.

Se você tiver qualquer problema com o depósito na conta ou com suas operações, entre em contato com seu Gerente de Conta ou com a nossa Equipe de Atendimento ao Cliente.

As seguintes taxas de juros são aplicadas com base no valor de mercado das posições compradas/vendidas no fechamento do mercado:

Taxa overnight do Das Trader Pro para posições compradas/vendidas

7,5% APR – $0 a $100k

6,5% APR – $100.000,01 a $1.000.000

5,0% APR – $1.000.000,01 a $3.000.000

4,5% APR – $3.000.000,01 ou mais

Sterling Trader Pro – Taxa overnight para posições Long / Short

7,5% APR – $0 a $100k

6,5% APR – $100.000,01 a $1.000.000

5,0% APR – $1.000.000,01 a $3.000.000

4,5% APR – $3.000.000,01 ou mais

CAP it ALL – Taxa overnight para posições Long / Short

6,25% APR – Aplicável apenas para contas Standard Plus.

Lembre-se de que essas porcentagens são aplicadas sobre o valor emprestado (alavancado), e não sobre o seu capital.

Por favor, visite nossa página de Preços para ver as taxas cobradas.

Assim que seus fundos forem recebidos e sua senha e dados de acesso à plataforma forem enviados, a taxa integral de dados de mercado será aplicada para aquele mês.

Essas taxas não são proporcionais e não podem ser dispensadas.

Se você já depositou fundos na sua conta, mas não pretende utilizá-la até o mês seguinte, informe o seu Gerente de Conta ou entre em contato com a nossa Equipe de Atendimento ao Cliente para adiar a sua ativação até o mês seguinte e evitar que lhe sejam cobradas taxas desnecessárias.

Todos os preços/taxas exibidos neste site estão em dólares americanos, independentemente da moeda que você usar para depositar fundos em sua conta.

The Account Manager is an area within your secure client portal where you can view your trading account reports and download the PDF forms associated with your trading account.

When logging in to the Account Manager, you must use the password that was sent to you in the Account Approval email. If you do not know what this password is, you can use the “Forgot my Password” link to reset the password for this platform.

In the report section of the Account Manager portal, you can run various trade performance reports.

You can view your balances and deposits in the Report section of the Account Management Portal- in the Adjustment Report. This report shows all cash movements within your account.

The reports available in the Report section of the Account Management Portal can be used as a statement of activity. Clients can also request official statements by sending an email request to clientservices@mondeumcapital.co.uk.

At Capital Markets Elite Group we understand that every Trader is unique, diverse and requires different things therefore we offer the following Account types:

• CAP it ALL: Our own cutting edge trading technology – Geared towards the Swing-Trader / Long-Term Investor.
• CPro, Sterling Trader Pro and DAS Trader Pro: Widely used by professional Traders, designed for the Active Day Trader

For the trading of Equities and ETF’s

• Pre-market trading hours are from 4:00 am to 9.30 am EST.
• Normal trading hours are from 9.30 am to 4:00 pm EST.
• Post market hours trading extends from 4:00 pm to 8:00 pm EST.

Note. that on Fridays-only, after hours trading may only extend from 4 pm to 5 pm EST depending on platform vendor.

Extended Hours Disclosures:

You should consider the following points before engaging in extended hours trading. “Extended hours trading” means trading outside of “regular trading hours.” “Regular trading hours” generally means the time between 9:30 a.m. and 4:00 p.m. Eastern Standard Time.

• Risk of Lower Liquidity. Liquidity refers to the ability of market participants to buy and sell securities. Generally, the more orders that are available in a market, the greater the liquidity. Liquidity is important because with greater liquidity it is easier for investors to buy or sell securities, and as a result, investors are more likely to pay or receive a competitive price for securities purchased or sold. There may be lower liquidity in extended hours trading as compared to regular trading hours. As a result, your order may only be partially executed, or not at all.
• Risk of Higher Volatility. Volatility refers to the changes in price that securities undergo when trading. Generally, the higher the volatility of a security, the greater its price swings. There may be greater volatility in extended hours trading than in regular trading hours. As a result, your order may only be partially executed, or not at all, or you may receive an inferior price when engaging in extended hours trading than you would during regular trading hours.
• Risk of Changing Prices. The prices of securities traded in extended hours trading may not reflect the prices either at the end of regular trading hours, or upon the opening the next morning. As a result, you may receive an inferior price when engaging in extended hours trading than you would during regular trading hours.
• Risk of Unlinked Markets. Depending on the extended hours trading system or the time of day, the prices displayed on a particular extended hours trading system may not reflect the prices in other concurrently operating extended hours trading systems dealing in the same securities. Accordingly, you may receive an inferior price in one extended hours trading system than you would in another extended hours trading system.
• Risk of News Announcements. Normally, issuers make news announcements that may affect the price of their securities after regular trading hours. Similarly, important financial information is frequently announced outside of regular trading hours. In extended hours trading, these announcements may occur during trading, and if combined with lower liquidity and higher volatility, may cause an exaggerated and unsustainable effect on the price of a security.
• Risk of Wider Spreads. The spread refers to the difference in price between what you can buy a security for and what you can sell it for. Lower liquidity and higher volatility in extended hours trading may result in wider than normal spreads for a particular security.

You can request this by speaking to your Account Manager or emailing clientservices@mondeumcapital.co.uk

If closure of the account happened within six months of it being opened, you can submit your request to your Account Manager or contact clientservices@mondeumcapital.co.uk.

You will be advised by email when the account is reopened. You can then proceed to fund the account.

If the closure of the account occurred more than six months after opening, you will be required to resubmit an account application.

You can request to have your account suspended. Suspended accounts do not have access to the platform and do not incur software and market data fees. Please submit a request via your Account Manager or email for account suspension to clientservices@mondeumcapital.co.uk .

Please contact your Account Manager or email clientservices@mondeumcapital.co.uk who will be able to assist you further.

A margin warning is a warning sent by your broker when a trader exceeds their overnight buying power.

If you receive a margin warning for your Active Account (DAS or Sterling Trader Pro), you will need to rectify this by closing out some of your open positions before 3:30 PM EST.

Failure to do this will result in your positions being liquidated to bring your account back within margin limits.

If you receive a margin warning for your Standard Plus Account (Cap It All), you will need to rectify this by closing out some of your open positions or depositing funds within three (3) business days.

Failure to do this will result in your positions being liquidated to bring your account back within margin limits.

For urgent trade requests:

1. Email your Account Manager or the sales desk with a screenshot of the issue
2. Include a brief explaination the problem so that they can refer it to the relevant department as a matter of urgency.
3. Expect an email or call back with the relevant information relating to your issue.

Mondeum Capital UK does not share in clients’ profits or losses that maybe due to the software provided by third-party suppliers.

We can accept the transfer of securities and funds to us from third-party brokerages. If you’re interested in this method as a way of account funding, please reach out to our customer services team .

Yes, however a short position being held overnight cannot exceed 10% of an account’s value.

e.g : If an account has $20,000 in equity, the account can hold a maximum value of $2000 for each/any individual short position(s

Email your Account Manager or the sales desk with your account number and clear instructions of the specific trade execution required.

As this may incur a cost per trade. Please check with us first.

Available leverage is based on your account balance at the start of the trading day:

During pre-market and normal market hours (4:00AM EST – 4:00PM EST):

Standard Leverage Accounts (CAP it ALL)

• $100 and over – 4:1

Active Accounts (CPro)

• $100 and over – 4:1

Active Accounts (DAS & Sterling)

• $0 to $499 – 1:1
• $500 and over – 4:1

During extended market hours (4:00PM EST – 8:00PM EST):

Standard Leverage Accounts (CAP it ALL)

• $100 and over – 2:1

Active Accounts (CPro)

• $100 and over – 2:1

Active Accounts (DAS & Sterling)

• $0 to $499 – 1:1
• $500 and over – up to 2:1

No, we do not offer trading of fractional shares.

To trade during the pre/post market, ensure that you’re placing limit orders only. Market Orders may not be available during these times.

Our Active accounts are enabled with Level 2 market data by default and is included in the market depth fee.

Yes, pre-market trading begins at 4:00AM EST and post-market trading ends at 8:00PM EST.

Joint accounts are not available on CAP it ALL

The time frame for a trade settlement is 1 day following the trade date.

You can short Stocks on a Leveraged CAP it ALL account (providing your funds are above $100.00) however, you cannot short stocks on a Non-Leveraged CAP it ALL Account.

CAP it ALL is currently available on the web, desktop and mobile phone platforms. Visit the CAP it ALL platform page to access these options.

Please contact your Account Manager or email clientservices@mondeumcapital.co.uk who will be able to assist you further.

CAP it ALL is enabled with Level 1 market data.

To get a CPro account, you can log in to your secure client portal to submit an ADD PLATFORM request.

Alternatively, you can send an email to your Account Manager or sales@mondeumcapital.co.uk for assistance.

To access a CPro account, you can log in to your secure client portal to submit an ADD PLATFORM request. Please note that you would be subject to a Compliance suitability review to be approved for a Leverage account.

Alternatively, you can send an email to your Account Manager or sales@mondeumcapital.co.uk for assistance.

A platform switch request can be submitted to change platforms from your current Active account to CPro. Log in to your secure client portal to submit a SWITCH PLATFORM request. There is no platform switch fee for this type of request.

Alternatively, you can send an email to your Account Manager or sales@mondeumcapital.co.uk for assistance.

The cPro platform can be installed on a PC or MAC or accessed via web login. Visit the platform page to access these options.

cPro is enabled with Level 2 market depth by default.

Please contact your Account Manager or email clientservices@mondeumcapital.co.uk  who will be able to assist you further.

Once logged into your account, follow these steps to confirm:

You can sign-up for a Trade Ideas package within our client onboarding portal when onboarding as a new client. Trade Ideas is only available with our cPro trading platform bundle. Existing clients can add the Trade Ideas package to their cPro account by completing the form on our Trade Ideas Bundle page.

You can find Trade Ideas resources including training videos and classes in the Support and Education section of the Trade Ideas website. During market hours, the live support chat is accessible. To open a support ticket, email info@trade-ideas.com. This email address enters the request into the Trade Ideas helpdesk software where it is routed to one of their team members for prompt assistance.

The following items are not offered with the Trade Ideas web version:

• Brokerage plus for simulation or direct IB/Etrade linking.
• External linking to all other brokers.
• Text to speech audio, only bells/dings.
• Market Explorer windows, current Market explorer windows are-RSI Divergent long and short (Daily), Bull/Bear flag (Daily), 8/20 Cross, and TIS (Trade Ideas Strength-not to be confused with the Trade Ideas Strength channel that is on the web).
• Limited to a max of 5 charts at once.