모든 질문에 대한 답변입니다!

01-101, 51 Eastcheap, 런던, EC3M 1DT, 영국.

Mondeum Capital (UK) Limited는 잉글랜드 및 웨일스 법률에 따라 등록된 회사이며, 회사 번호는 07832612입니다. 또한 금융감독청(FCA)의 인가를 받았으며, 등록 번호는 583632입니다.

저희는 고객을 대신하여 영국 국세청(HMRC)에 세금 신고를 하지 않습니다. 거래 계좌에서 발생한 수익이나 손실을 신고하는 방법에 대해서는 세무 대리인과 상담하셔야 합니다.

Whilst we don’t report on your tax information, we can provide an account summary statement upon request by sending an email to our client services team or contact your Personal Account Manager.

Additionally, the reports available on your account management portal can be used as a statement of activity.

1. Login to your Client portal
2. Visit your Account Manager and login using your Trader ID and Password.
3. Click on the report section

Security of client funds is our priority. Clients are assigned segregated accounts held with

Barclays Bank London, and feature FSCS protection up to £85,000 for eligible claimants

We understand that taking a break is sometimes necessary.

Therefore, we offer the option to keep your account open but inactive for as long as needed.

If you do decide to close your account, please don’t hesitate to contact your Account Manager or complete the Account Closure form to withdraw any remaining funds before closing the account.

You can initiate this request by sending an email to clientservices@mondeumcapital.co.uk.

Opening an account is a simple process.

• Visit our webpage and click Start Trading
• Complete the application form, filling in your personal details
• Upload relevant documents and submit
• Once received, your application form will be reviewed and approved within 24 Hours.
• If your application isn’t approved within this time, check your email inbox for any communication with us as we may require some additional information from you.

If you need to revisit the application before you submit it for review, you can login to resume your session at any point.

To complete your application form for a Trading Account with us, we require you to submit a Proof of Address and Government Issued ID.
Accepted Proof of ID

1. Passport
2. Driving Licence
3. Identity Card

Accepted proof of Address

1. Driving Licence (if not used for proof of ID)
2. Bank Statement (Valid within the last 3 months)
3. Credit Card Statement (Valid within the last 3 months)
4. Utility Bill of your registered address ( Gas, Water or Electricity -valid within the last 3 months)
5. Mortgage Statement

Please ensure that all documents are sent in PDF or Clear scan or photo format with all corners of the document visible without any obstruction.

For additional information see our individual account opening guide here.

Yes, Mondeum Capital (UK) Limited accepts non-nationals providing it is not in violation of your jurisdiction’s regulations or UK regulations.

The information on this site is not directed at residents of any particular country outside the UK and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

If you reside in the US and have tax implications there, you cannot trade using Mondeum Capital UK.

Yes, we provide Corporate Accounts for registered businesses and sole traders.

Simply contact our Corporate Account Team via sales@mondeumcapital.co.uk  to get started.

Please see Documents for the complete Corporate Account Form (put link in https://mondeum.techflagman.com/forms-documents )

At Mondeum Capital UK we have a variety of platforms for you to use that will capture your unique requirements.

Account Types:

Active – Using CPro, DAS Trader Pro or Sterling Trader Pro Platforms, featuring 1 x 4 Leverage during market hours and 1 x 2 outside standard market hours to day-trade US Equities.

This account type suits those who want to capitalise on the short-medium term price movements and generally exit their positions by the end of each trading day.

Standard – Using our proprietary Cap It ALL platform, featuring non-leverage, to trade US Equities. This Account Type suits the ‘swing-trader’ or ‘long term’ investor.

Standard Plus – Using our proprietary Cap It ALL platform, featuring 1 x 4 Leverage during market hours and 1 x 2 outside standard market hours.

You can send these directly to your Account Managers email and they will forward to the relevant department, alternatively you can send it to sales@mondeumcapital.co.uk along with your full name in the email subject.

Application processing generally takes 1-2 business days providing that the documents submitted meet our requirements.

Upon completion, you’ll receive two emails – containing your logins to your Client Portal and your Trading Platform logins.

If you haven’t received your login details within 1-2 business days, please check for any correspondence from us and respond to them as quickly as you can.

Missing details or information from you can cause delays in opening your account.

If you have any questions, our Client Services Team is here to help.

Your username, one-time password and all other relevant account details will be provided in your account approval confirmation notification which will be sent via email. Make sure to retain this email for future reference.

Once you have deposited your funds, you will receive an activation email which will have your platform download links along with your Username and temporary password.

저희는 CAP it ALL 및 CPro 플랫폼용 데모 거래 계좌를 제공합니다.

저희는 14일 동안 무료 데모 계정을 제공합니다.

Please contact our Client Services Team or your Account Manager with your userID and we will have the password reset done for you. You will receive an email with a new password.

Please check your junk and spam folders, in case the email was redirected there.

If it’s not in your junk or spam folder then please resubmit your request and make sure your email address is spelled correctly.

계좌에 자금을 입금하려면 Client Portal에 로그인하기만 하면 됩니다.

은행 송금을 통한 입금 방법은 다음과 같습니다.

은행 송금으로 입금하시는 경우, 온라인 뱅킹/전화 뱅킹을 이용하시거나 지점에서 거래를 승인하셔야 합니다.

문제가 있으시면 담당 계정 관리자 또는 당사의 Client Services Team에 문의해 주세요.

GBP, EUR 또는 USD로 계좌에 자금을 입금할 수 있습니다.

USD를 보내지 않으실 경우, 거래 목적으로 입금하신 금액을 USD로 환전하여 처리해 드립니다*.

*CAP it ALL, CPro, DAS Trader Pro 및 Sterling Trader Pro 계좌에만 적용됩니다.

당사가 제공하는 각 거래 플랫폼의 최소 입금액은 당사가 부과하는 소프트웨어 및 시장 데이터 수수료 에 따라 달라집니다.

• CAP it ALL 거래 플랫폼 – 최소 입금액 $100.
• CAP it ALL에서 제공하는 CPro – 최소 입금액 $100.
• DAS Trader Pro 및 Sterling Trader Pro – 최소 입금액 $500

고객님 명의로 등록된 단일 계좌를 통한 입금만 허용합니다. 제3자 은행 송금이나 카드 결제는 허용하지 않습니다.

고객님의 자금은 Mondeum Capital (UK) Limited에서 고객님의 계좌 번호와 함께 보유하고 있는 거래 계좌로 직접 입금됩니다.

송금은 고객님의 은행에서 당사 계좌로 직접 이체될 수 있지만, 경우에 따라 은행에서 중개 은행을 경유할 수도 있습니다. 송금을 진행하기 전에 은행에 필요한 절차를 확인하시기 바랍니다.

자금이 입금되면 고객님의 거래 계좌에 반영됩니다.

GBP 송금은 일반적으로 동일 영업일 내에 입금되며, EUR 및 USD 송금은 최대 2영업일이 소요될 수 있습니다.

문의 사항이 있으신 경우, 계좌 관리자에게 전신 송금 확인서 또는 영수증 사본을 보내주시면 입금이 확인되는 즉시 안내해 드립니다. 또는 당사의 고객 서비스 팀으로 보내주실 수도 있습니다.

은행 송금 시 당사 정보를 입력하는 과정에서 실수를 하신 경우, 거래가 지연되거나 거부될 수 있습니다.

담당 계정 관리자에게 전화하거나 이메일을 보내실 수 있으며, 또는 +44 (0203) 854 0041로 전화하시거나 당사의 고객 서비스 팀에 이메일을 보내실 수도 있습니다.

미국 주식 거래 시, 거래 및 입금에 대한 결제 기간인 영업일 기준 이틀(2일)이 지난 후 계좌에서 자금을 인출할 수 있습니다.

예를 들어, 월요일에 주문을 체결했다면 일반적으로 결제는 수요일에 이루어지며, 그 후에 인출 요청을 제출할 수 있습니다.

미국 달러(USD), 영국 파운드(GBP) 또는 유로(EUR)로 국제 송금을 지원하는 모든 금융 기관 또는 서비스를 통해 자금을 보낼 수 있습니다.

이용하시는 금융 기관에 직접 문의하여 해당 거래가 가능한지 확인하시는 것을 강력히 권장합니다.

담당 계정 관리자 또는 당사의 고객 서비스 팀이 브로커 간 이체를 진행하실 수 있도록 도와드립니다.

매장
CAP it ALL, Sterling Trader Pro 및 DAS Trader Pro 플랫폼을 통해 미국 주식 시장을 거래할 경우, 거래 계좌는 미국 달러(USD)로 표시됩니다. 계좌에 자금을 입금할 때 다음과 같은 수수료가 적용됩니다:

은행 송금:
GBP/EUR 통화 입금 시 1%의 환전 수수료가 부과됩니다.
USD 통화 입금 시에는 환전 수수료가 없습니다.

출금:
출금 시, USD 거래 계좌 잔액에서 GBP/EUR 표시 은행 계좌로 자금을 이체할 때와 마찬가지로 1%의 환전 수수료가 부과됩니다. 해외 송금의 경우, 국내 송금(영국 내 송금)에는 수수료가 부과되지 않습니다. 그러나 국제 송금(영국 외 국가로의 송금)에는 건당 미화 60달러의 처리 수수료가 부과됩니다.

네, 계좌 잔액이 다음 금액 이하로 떨어지면 레버리지 사용이 제한됩니다:

• CAP it ALL(레버리지): $100
• CPro: $100
• DAS Trader Pro: $500
• Sterling Trader Pro: $500

마진콜에는 별도의 수수료가 부과되지 않지만, 마진콜을 피할 수 있도록 계좌에 충분한 자금을 유지하실 것을 권장드립니다.

계좌 입금이나 거래와 관련하여 문제가 있으신 경우, 담당 계정 관리자 또는 당사의 고객 서비스 팀에 문의해 주세요.

다음 이자율은 장 마감 시 롱/숏 포지션의 시장 가치를 기준으로 적용됩니다.

Das Trader Pro – 롱/숏 포지션 익일 수수료

7.5% APR – $0 ~ $100k

6.5% APR – $100,000.01 ~ $1,000,000

5.0% APR – $1,000,000.01 ~ $3,000,000

4.5% APR – $3,000,000.01 이상

Sterling Trader Pro – 롱 / 숏 포지션 오버나이트 수수료

7.5% APR – $0 ~ $100k

6.5% APR – $100,000.01 ~ $1,000,000

5.0% APR – $1,000,000.01 ~ $3,000,000

4.5% APR – $3,000,000.01 이상

CAP it ALL – 롱 / 숏 포지션 오버나이트 수수료

6.25% APR – Standard Plus 계정에만 적용됩니다.

이 비율은 고객님의 자본이 아닌 차입(레버리지) 금액에 적용된다는 점을 기억해 주세요.

부과되는 수수료를 확인하시려면 가격 페이지를 방문해 주십시오.

입금이 완료되고 플랫폼 비밀번호 및 로그인 정보가 발송되는 즉시 해당 월의 시장 데이터 이용료 전액이 부과됩니다.

이 수수료는 일할 계산되지 않으며 면제되지 않습니다.

계좌에 자금을 입금하셨지만 다음 달까지 해당 계좌를 사용할 계획이 없으신 경우, 불필요한 요금이 청구되지 않도록 계좌 활성화를 다음 달로 연기하기 위해 담당 계정 관리자에게 알려주시거나 당사의 고객 서비스 팀에 문의해 주세요.

이 웹사이트에 표시된 모든 가격/수수료는 계정에 자금을 입금하는 데 사용하는 통화와 관계없이 미국 달러로 표시됩니다.

The Account Manager is an area within your secure client portal where you can view your trading account reports and download the PDF forms associated with your trading account.

When logging in to the Account Manager, you must use the password that was sent to you in the Account Approval email. If you do not know what this password is, you can use the “Forgot my Password” link to reset the password for this platform.

In the report section of the Account Manager portal, you can run various trade performance reports.

You can view your balances and deposits in the Report section of the Account Management Portal- in the Adjustment Report. This report shows all cash movements within your account.

The reports available in the Report section of the Account Management Portal can be used as a statement of activity. Clients can also request official statements by sending an email request to clientservices@mondeumcapital.co.uk.

At Capital Markets Elite Group we understand that every Trader is unique, diverse and requires different things therefore we offer the following Account types:

• CAP it ALL: Our own cutting edge trading technology – Geared towards the Swing-Trader / Long-Term Investor.
• CPro, Sterling Trader Pro and DAS Trader Pro: Widely used by professional Traders, designed for the Active Day Trader

For the trading of Equities and ETF’s

• Pre-market trading hours are from 4:00 am to 9.30 am EST.
• Normal trading hours are from 9.30 am to 4:00 pm EST.
• Post market hours trading extends from 4:00 pm to 8:00 pm EST.

Note. that on Fridays-only, after hours trading may only extend from 4 pm to 5 pm EST depending on platform vendor.

Extended Hours Disclosures:

You should consider the following points before engaging in extended hours trading. “Extended hours trading” means trading outside of “regular trading hours.” “Regular trading hours” generally means the time between 9:30 a.m. and 4:00 p.m. Eastern Standard Time.

• Risk of Lower Liquidity. Liquidity refers to the ability of market participants to buy and sell securities. Generally, the more orders that are available in a market, the greater the liquidity. Liquidity is important because with greater liquidity it is easier for investors to buy or sell securities, and as a result, investors are more likely to pay or receive a competitive price for securities purchased or sold. There may be lower liquidity in extended hours trading as compared to regular trading hours. As a result, your order may only be partially executed, or not at all.
• Risk of Higher Volatility. Volatility refers to the changes in price that securities undergo when trading. Generally, the higher the volatility of a security, the greater its price swings. There may be greater volatility in extended hours trading than in regular trading hours. As a result, your order may only be partially executed, or not at all, or you may receive an inferior price when engaging in extended hours trading than you would during regular trading hours.
• Risk of Changing Prices. The prices of securities traded in extended hours trading may not reflect the prices either at the end of regular trading hours, or upon the opening the next morning. As a result, you may receive an inferior price when engaging in extended hours trading than you would during regular trading hours.
• Risk of Unlinked Markets. Depending on the extended hours trading system or the time of day, the prices displayed on a particular extended hours trading system may not reflect the prices in other concurrently operating extended hours trading systems dealing in the same securities. Accordingly, you may receive an inferior price in one extended hours trading system than you would in another extended hours trading system.
• Risk of News Announcements. Normally, issuers make news announcements that may affect the price of their securities after regular trading hours. Similarly, important financial information is frequently announced outside of regular trading hours. In extended hours trading, these announcements may occur during trading, and if combined with lower liquidity and higher volatility, may cause an exaggerated and unsustainable effect on the price of a security.
• Risk of Wider Spreads. The spread refers to the difference in price between what you can buy a security for and what you can sell it for. Lower liquidity and higher volatility in extended hours trading may result in wider than normal spreads for a particular security.

You can request this by speaking to your Account Manager or emailing clientservices@mondeumcapital.co.uk

If closure of the account happened within six months of it being opened, you can submit your request to your Account Manager or contact clientservices@mondeumcapital.co.uk.

You will be advised by email when the account is reopened. You can then proceed to fund the account.

If the closure of the account occurred more than six months after opening, you will be required to resubmit an account application.

You can request to have your account suspended. Suspended accounts do not have access to the platform and do not incur software and market data fees. Please submit a request via your Account Manager or email for account suspension to clientservices@mondeumcapital.co.uk .

Please contact your Account Manager or email clientservices@mondeumcapital.co.uk who will be able to assist you further.

A margin warning is a warning sent by your broker when a trader exceeds their overnight buying power.

If you receive a margin warning for your Active Account (DAS or Sterling Trader Pro), you will need to rectify this by closing out some of your open positions before 3:30 PM EST.

Failure to do this will result in your positions being liquidated to bring your account back within margin limits.

If you receive a margin warning for your Standard Plus Account (Cap It All), you will need to rectify this by closing out some of your open positions or depositing funds within three (3) business days.

Failure to do this will result in your positions being liquidated to bring your account back within margin limits.

For urgent trade requests:

1. Email your Account Manager or the sales desk with a screenshot of the issue
2. Include a brief explaination the problem so that they can refer it to the relevant department as a matter of urgency.
3. Expect an email or call back with the relevant information relating to your issue.

Mondeum Capital UK does not share in clients’ profits or losses that maybe due to the software provided by third-party suppliers.

We can accept the transfer of securities and funds to us from third-party brokerages. If you’re interested in this method as a way of account funding, please reach out to our customer services team .

Yes, however a short position being held overnight cannot exceed 10% of an account’s value.

e.g : If an account has $20,000 in equity, the account can hold a maximum value of $2000 for each/any individual short position(s

Email your Account Manager or the sales desk with your account number and clear instructions of the specific trade execution required.

As this may incur a cost per trade. Please check with us first.

Available leverage is based on your account balance at the start of the trading day:

During pre-market and normal market hours (4:00AM EST – 4:00PM EST):

Standard Leverage Accounts (CAP it ALL)

• $100 and over – 4:1

Active Accounts (CPro)

• $100 and over – 4:1

Active Accounts (DAS & Sterling)

• $0 to $499 – 1:1
• $500 and over – 4:1

During extended market hours (4:00PM EST – 8:00PM EST):

Standard Leverage Accounts (CAP it ALL)

• $100 and over – 2:1

Active Accounts (CPro)

• $100 and over – 2:1

Active Accounts (DAS & Sterling)

• $0 to $499 – 1:1
• $500 and over – up to 2:1

No, we do not offer trading of fractional shares.

To trade during the pre/post market, ensure that you’re placing limit orders only. Market Orders may not be available during these times.

Our Active accounts are enabled with Level 2 market data by default and is included in the market depth fee.

Yes, pre-market trading begins at 4:00AM EST and post-market trading ends at 8:00PM EST.

Joint accounts are not available on CAP it ALL

The time frame for a trade settlement is 1 day following the trade date.

You can short Stocks on a Leveraged CAP it ALL account (providing your funds are above $100.00) however, you cannot short stocks on a Non-Leveraged CAP it ALL Account.

CAP it ALL is currently available on the web, desktop and mobile phone platforms. Visit the CAP it ALL platform page to access these options.

Please contact your Account Manager or email clientservices@mondeumcapital.co.uk who will be able to assist you further.

CAP it ALL is enabled with Level 1 market data.

To get a CPro account, you can log in to your secure client portal to submit an ADD PLATFORM request.

Alternatively, you can send an email to your Account Manager or sales@mondeumcapital.co.uk for assistance.

To access a CPro account, you can log in to your secure client portal to submit an ADD PLATFORM request. Please note that you would be subject to a Compliance suitability review to be approved for a Leverage account.

Alternatively, you can send an email to your Account Manager or sales@mondeumcapital.co.uk for assistance.

A platform switch request can be submitted to change platforms from your current Active account to CPro. Log in to your secure client portal to submit a SWITCH PLATFORM request. There is no platform switch fee for this type of request.

Alternatively, you can send an email to your Account Manager or sales@mondeumcapital.co.uk for assistance.

The cPro platform can be installed on a PC or MAC or accessed via web login. Visit the platform page to access these options.

cPro is enabled with Level 2 market depth by default.

Please contact your Account Manager or email clientservices@mondeumcapital.co.uk  who will be able to assist you further.

Once logged into your account, follow these steps to confirm:

You can sign-up for a Trade Ideas package within our client onboarding portal when onboarding as a new client. Trade Ideas is only available with our cPro trading platform bundle. Existing clients can add the Trade Ideas package to their cPro account by completing the form on our Trade Ideas Bundle page.

You can find Trade Ideas resources including training videos and classes in the Support and Education section of the Trade Ideas website. During market hours, the live support chat is accessible. To open a support ticket, email info@trade-ideas.com. This email address enters the request into the Trade Ideas helpdesk software where it is routed to one of their team members for prompt assistance.

The following items are not offered with the Trade Ideas web version:

• Brokerage plus for simulation or direct IB/Etrade linking.
• External linking to all other brokers.
• Text to speech audio, only bells/dings.
• Market Explorer windows, current Market explorer windows are-RSI Divergent long and short (Daily), Bull/Bear flag (Daily), 8/20 Cross, and TIS (Trade Ideas Strength-not to be confused with the Trade Ideas Strength channel that is on the web).
• Limited to a max of 5 charts at once.